Building a (Supportive) Community Online

News alert: Online comment fields can get a little scary. There's nothing new there--I can remember in 1991 getting called a Nazi on a Usenet chat board about the "X-Files" (kids, ask Siri what Usenet is, and "X-Files" while you're at it) because someone didn't like my theory of The Smoking Man's motivation. But as …

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